GCC-Based EdTech Platform — LLM Workflow Automation
GCC-based EdTech platform
Problem
Certain business requests and subject-specific workflows on the platform required consistent, rule-based approval or rejection decisions that were previously handled manually, creating a bottleneck as request volume grew.
Architecture
- Designed and implemented an LLM-powered decision workflow using Python and LangChain.
- The system ingests the relevant request and context, applies defined business rules and instructions, and generates structured outcomes usable directly by downstream systems.
- Integrated the LLM into existing backend APIs and business logic rather than treating it as an isolated chatbot.
- Focused on reliability, structured outputs, and production-grade behaviour rather than experimental use.
Outcome
Automated a previously manual approval/rejection process, reducing turnaround time while keeping decisions structured, auditable, and integrated into the platform’s existing workflow.